Completing the questionnaire

As the information for each participant is entered during the registration process, she or he will receive an e-mail message informing them about the assessment being conducted for your company and inviting them to go online and complete the questionnaire.

A link is provided in the e-mail message that enables the participant to go directly to the online questionnaire and begin entering their answers. Participants may also login at the Solution Sage web site at www.solutionsage.com by clicking on the Login button on the home page. Either way, the participant will need their unique user ID and password contained in the e-mail message. If a particular user does not have e-mail, you will need to personally let him or her know about the assessment and be sure arrangements are made for them to access the Solution Sage web site and login with their user ID and password.

The assessment questionnaire consists of 108 true/false statements. The participant simply determines whether the statement is true or false and then clicks on the corresponding answer. Each participant receives complete instructions online before beginning the questionnaire. The instructions cover a variety of situations including what do to if you don't know an answer (take your best guess), how to change an answer and what to do if you get interrupted before completing the questionnaire.

There are no "right" or "wrong" answers. The best answer to each true/false statement is the individual participant's perception of its truth or falsity according his or her actual understanding and point of view. Participants are instructed to determine whether each statement is true or false based on their personal point of view.

Participants are encouraged to answer all 108 items, but are allowed to leave up to 10 items blank. If more than 10 items are unanswered, that participant's entire input cannot be included in the composite results in the Solution Sage report. Experience shows that when a participant has more than 10 unanswered items they are either not sufficiently familiar with the company or are unwilling to share their perspective about the company.

If the participant is unable to finish answering the questionnaire in one session, she or he may return at a later time, login with their user ID and password and resume answering right where they left off.

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